Infrastructure

An infrastructure that cannot scale is an infrastructure that will fail. As a business grows, so does the infrastructure requirements. What used to run on 1 web server may need more, and redundant. Old programs are replaced by new ones with higher resource requirements. What used to be 10 endpoints has become 100, then 1,000, and more. What was 1,000 users has become 100,000 over the years. Keeping infrastructure up to date and scalable is critical to the expansion of your business.

In House / On Premises

In almost every scenario, your business will have your employee-facing devices in house (i.e. their PC). Those must be kept up to date, secure, and managed. Do your users store work data on those machines? If so, are they backed up somehow? To where? There is a big push to put systems in the cloud, but cloud is not right for every business or system. In some cases, security is a concern. In others, cost. In still others, availability – the cloud may offer higher up-time, but your link to the Internet may not be stable enough. Cloud hosting is typically a subscription-based model and can be more expensive in the long run. On the other side of the same coin, on premises devices must be kept up to date and monitored by the business. You must have a better understanding of what you have and how it is configured. If ransomware encrypts all your files can you recover from backup? Depending on your industry, you may be required to have and test backups as part of staying compliant with regulations such as PCI, HIPAA, and FERPA. RMIT can help keep your systems happy, healthy, and compliant.

Cloud Services

Many businesses have switched to cloud-based services. This may require less technical insight, but more governance and oversight of the service provider. Monitoring up-time, compliance, and agreements becomes more important, while knowing the hardware, OS, and application become less important.